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With an eye on improving response time and service, Master-Bilt has opened new warehouses in Long Beach, Calif., and Middlesex, N.J. The new Long Beach warehouse should maximize convenience for customers of the refrigeration-system manufacturer in Arizona, California, Nevada and New Mexico. The New Jersey location will serve customers in the Northeast. Master-Bilt will stock…

ACP has announced that effective July 1, Mark Sullivan will move from his role as director-international sales to the new position of director-Xpress Oven sales. Stan Hopkins, a sales and culinary veteran, will report to Sullivan. Tony Aguiar, regional sales manager and an experienced professional chef, will work with the Xpress oven and microwave oven…

Aspiring Certified Food Service Professionals who need a study group, take note. Although the online CFSP overview course introduced earlier this year by the North American Association of Food Equipment Manufacturers has proven a popular way for interested applicants to take the course at an individualized pace from their home or office, a group study…

Among the features of next month’s Foodservice Equipment Reports’ 2013 E&S Market Forecast President’s Preview will be updates of the magazine’s exclusive rankings of foodservice equipment and supplies manufacturers and dealers by sales. The meeting is set for Tuesday, July 24 at the Westin O’Hare Hotel in Rosemont, Ill. The President’s Preview includes the industry’s…

Sometimes we get spots in our eyes, or miss dots on the page. Our Top 2012 Dealer Report in the June issue of Foodservice Equipment Reports managed to overlook an all-important dot in the “Services Offered” section of one prominent dealer. Contrary to what it says on the printed page, Bargreen Ellingson does indeed offer…

Creating practical improvement in customer service is the crucial focus of the next educational seminar hosted by the Foodservice Equipment Distributors Association. The June 27 event marks the first-ever teleconference that FEDA will offer with a webinar option. “The Serve Process” will be held next Wednesday at 10 a.m. (CST). Don Buttrey, president of Sales…

Middleby Marshall/CTX has promoted Lester Nowosad to v.p.-North American sales. In his new position, Nowosad will be responsible for building and managing U.S. and Canadian sales efforts through the company’s distribution network. Mark Sieron, group president, made the announcement. “Lester has been instrumental in the explosive growth of Middleby Marshall and CTX over the past…