Equipment
BACK STORY: Winning Customer Service
When a restaurant's walk-in cooler evaporator unit fails a week before Opening Day in St. Louis' Ballpark Village, Howard Helgenberg, CSI, Chesterfield, Mo., calls in a favor of the manufacturer.
High Intensity
Quick and hot, countertop conveyor ovens automatically prepare many menu items—not just pizza.
Sizing Up Ice Shapes
Shape, size, hardness, clarity, melt rate, flavor and even chewability are ice’s most critical components, and they all affect a drink.
Tips For Finding The Right Water-Filtration System
Read up on a few basics about what’s in your water and the types of filters available to make it the best quality it can be.
Smallwares & Tabletop: New & Cool, Practical & Pretty
From a new-fangled steam dome to exquisitely formed melamine servingware, 14 noteworthy products emerged from a field of 57 finalists in FER’s 2015 Smallwares & Tabletop Awards.
BACK STORY: Goo Be Gone
Sometimes, service visits read like a mystery novel. Chuck Pecka, formerly a full-time field technician and currently the Branch Manager for Duffy’s Equipment Service’s Binghamton, N.Y., office, remembers a call from a restaurant owner who told him that dishes were coming out of his rack-conveyor-style dishmachine speckled with a mysterious black goo baked on after…
FOCUS: Scrap Happy
Your scrapping station is key to getting the most from your fancy new energy- and water-efficient dishmachine.
FER FOCUS: Mixer Might
Countertop mixers are one of the smaller pieces of kitchen equipment, but when it comes to versatility and labor-saving power, they pack a major punch.
TECH TIPS: Fryer Care Basics
When your cooking medium is oil, regular upkeep is critical to maintaining your fryer.
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MANUFACTURERS
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SERVICES
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