People On The Move

Whitney Jones, appointed by AutoQuotes as its new V.P.-Operations, will lead the company’s customer support, online catalog content and human resource departments, as well as oversee CaterQuotes, its U.K. subsidiary. Jones is a veteran of executive roles in operations, client services and customer experience for multiple software as a service (SaaS) companies. AutoQuotes, based in Jacksonville, Fla., delivers products and solutions for the foodservice equipment and supplies industry, including an online catalog, quotation and design applications.

Holli Hall has been promoted to V.P. of Sales at Supply America. Hall, who joined the E&S chain supplier in 2012 as director of national accounts, will continue to manage sales strategies, her accounts, and new sales initiatives as well as overseeing the sales team and marketing communications. Her career in foodservice equipment and supply distributor sales includes 20 years as a national account manager for Edward Don & Co. and six years in field sales for Superior Products Southern Co.


Gaylord Industries/ITW has partnered with Anderson Foodservice Solutions to cover the Chicago metro area, Wisconsin and upper Michigan for its ventilation products. Joe Anderson, CFSP, who has been president of AFS (formerly Woolsey Associates) for two years, currently serves as MAFSI–WI Board President.

Nor-Lake/Standex has hired Merilly Hessburg as Director of Customer Care, a post the company says includes ensuring that it provides the highest standard of customer service before, during and after the sales process. Her duties will include managing the quotation process, order processing, sales correspondence, technical services and aftersales service support. Hessburg joins the Hudson, Wis., maker of refrigeration equipment with 20 years’ experience in executive management.

T&S Brass and Bronze Works recently added Matt Sopko as a rep at its California distribution and customer service center. Sopko brings more than 15 years’ experience in customer service and warehouse management to the newly created position, which extends the Travelers Rest, S.C., company’s customer service availability to cover 8 a.m. to 8 p.m. EST.


Publisher’s Note: Taking Inventory

From summer to fall, the industry seems busier than ever, but there’s lots to look forward to.

CFESA Nathan Headshot

5 Questions with Nathan Miller

The vice president of Florida-based Coastline Cooling shares his business philosophy, thoughts on volunteering and why ice machines are cool.

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