Articles by Karen M. Alley

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5 Questions with Mark Nachreiner of The Boelter Cos.

By Karen M. Alley

The new supply chain director at The Boelter Cos. talks about relationships, his favorite equipment and the great outdoors.

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Air Now: Explore the Latest Happenings With CKV Systems

By Karen M. Alley

There was a time when working in the kitchen meant you were stuck in a noisy, hot, sticky environment, sometimes filled with smoke. Today, that…

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Ice Machine Rains Water

Ice Machine Rains Water, Not Ice

By Karen M. Alley

Brian VanNote, owner of DRD Repair, answers the call when an ice machine starts raining water, not ice.

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Hear From 12 Women Making a Positive Impact in Foodservice E&S

By Karen M. Alley

When Cookie Mahon began working at American Kitchen Machinery and Repair more than 25 years ago, the company relegated women to secretarial positions.

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Super-Automatic Espresso Machines Step Up

By Karen M. Alley

It wasn’t just bread people decided to make at home during the COVID-19 pandemic.

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Fire and Ice: A Tech’s Soldering Bet Hinders Repair

By Karen M. Alley

CKI Service Group’s Cedric Cartiaux recalls an ice machine repair, complete with an inconvenient mishap.

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Lessons Learned—Duffy’s AIS Service Manager Shares Advice With Technicians

By Karen M. Alley

Paul Pumputis, of Duffy’s AIS, based in Sauquoit, N.Y., has accumulated his share of mishaps during his career in the foodservice equipment repair industry.

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Sizing Up a Merchandiser Power Clash

By Karen M. Alley

At one temperature check, everything was fine. At the next, a reading over 40°F meant emptying the refrigerated, open-air merchandiser full of dairy products and…

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From Heating Elements To Control Panels

By Karen M. Alley

Cecil Blake, a service technician for Authorized Commercial Equipment Service, based in Charlotte, N.C., wasn’t surprised when he got a call asking for help with a fryer having recovery issues.

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What Not To Do With Soup Warmers

By Karen M. Alley

It’s not every day that a service technician has to rebuild a soup warmer, but that’s exactly what Dan Reese did at a hotel serviced by Commercial Appliance Parts and Service, Tampa, Fla.

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