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3 Touchless Experiences Customers Want from Restaurants

By FER Edit | July 31, 2020

While states and individual restaurants are varied in their approach to reopening restaurants, many customers agree on what makes them feel comfortable when ordering takeout from or dining at a restaurant.

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New Podcast: Warranty Best Practices

By FER Edit | July 21, 2020 | 0

Find out how to best handle warranty-related service calls in the latest episode of Service Calls from Heritage Parts.

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Back to Open: An Independent Restaurateur’s Perspective

By Parts Town | July 15, 2020 | 0

Restaurant and bar owners are balancing running a business, keeping their staff safe and employed and supporting their communities while assessing current and future operations.

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Back to Open: Serving the Needs of Long-Term Care Facilities

By Parts Town | June 23, 2020 | 0

When it comes to foodservice, there can be a tendency to group all healthcare operations into one bucket.

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New Podcast: Overcoming Challenges

By Heritage Parts | June 22, 2020 | 0

It’s a new world for service techs, and the COVID-19 pandemic is still very real.

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Back to Open: Navigating the Foodservice Industry’s Road to Recovery

By Parts Town | May 20, 2020 | 0

The COVID-19 pandemic has given us more questions and considerations. Discussions that were once second nature have become more complex.

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New Podcast: Tech Training for Today and for a Career

By Heritage Parts | May 18, 2020 | 0

In the latest episode of Service Calls from Heritage Parts, Choquette CKS Vice President Jennifer Linton talks about supporting techs amid COVID-19.

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Profiles In Service: Inspiring Stories from the Foodservice Industry

By Parts Town | April 27, 2020 | 0

We’d like to share some stories about how we as an industry, backed by a can-do attitude have tapped into our creativity and spirit of hospitality to fuel positivity when it’s needed most.

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New Podcast: Impact of COVID-19

By Heritage Parts | April 20, 2020 | 0

Find out how one company is meeting today’s challenges and how the COVID-19 pandemic could reshape the foodservice equipment maintenance and repair industry.

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New Podcast: Master Customer Service

By Heritage Parts | March 23, 2020 | 0

Get advice from service techs on how you can up your game when it comes to customer service on the latest episode of Service Calls.

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